If you are a small business owner, then you may find it very exciting to see your company grow. It doesn’t matter whether you are hiring your very first team member or your tenth because who and when you hire can make a huge difference to the general success of your business. As you approach your decision, it helps to create a checklist so that you can look at the decision from multiple angles. It also helps to make sure that you are looking out for any red flags, as this may signal that now is not the right time for you to be taking things to that next level. Is it time for you to expand your team find out here!
You are Turning Down Work
At the end of the day, deciding whether or not to hire comes down to the workload you have. If you are constantly finding that your plate is full to the point that it is affecting your productivity, then this could indicate that it is time for you to seek help. Landing clients is exciting if you are a small business owner, and the last thing that you want is to stunt your growth by simply not being able to handle the workload you have. Take a look at the workload you have right now and decide if hiring someone will help you to get more sales. If you can do this, you will soon be able to find out if now is the time for you to hire more team members.
You’re Losing Business- Fast
If you find that your customers are turning on you because they are growing frustrated with your process, then you may want to bring someone else onto your team. It’s true that you cannot please everyone, and losing a customer or two is absolutely a normal part of running a business. That being said, if you find that this is happening on a consistent level, then this indicates that it’s time for you to figure out what’s wrong with your process. If you think it’s a good idea, now would be the time for you to think about hiring someone who can specialise in that task.
You’re Getting Negative Reviews
The internet really has opened up the floodgates when it comes to customer feedback. If you feel as though you have noticed a significant decrease in your business because of communication, then this indicates that you need to hire someone who can focus on your customer service alone. Reading bad reviews can be painful, but at the end of the day, you can use them to your advantage if you are able to take the high ground. If you do want to hire someone, then it’s a good idea for you to look into employment agency vs recruitment agency so you can go through the appropriate channel.
You’re Able to Write a Job Description for your Team
A very strong indicator that you are ready to grow your team would be if you can write a good job description. You need to describe the everyday tasks that your employees have. Do they have enough to fill a standard 8-hour shift? If so, then this indicates that it is time for you to hire someone else. If you find that you just aren’t able to fill your team’s schedule or working diary, then this indicates that now is not the right time for you to be hiring someone.
You Need to Hire Someone Who Has a Skill
There isn’t a single small business out there that has it all. There are likely to be small areas of your business that could probably do better, or more efficiently if someone experienced was managing the department. It may be that the accounting side of your company is slowing you down or that you simply need someone who can manage your customer service issues. If you find that the task you would otherwise hire freelancers for is slowly becoming a position of full responsibility, this may indicate that it is time for you to hire a full-time employee.
You’re Making Mistakes Because you’re Overwhelmed with Work
It’s very natural for you to make a mistake now and again, but if you are noticing more and more avoidable mistakes, this would indicate that it is time for you to make a change. It may be that you have overworked staff and that you also have a heightened emotional state. On top of this, you may have a decrease in the quality of your work.